If you have a chinchilla that you can no longer care for and wish to surrender him/her to our rescue, you can email us. If you would like to speak with us about the surrender of your chin, email us your phone number and we will usually call you within 24 hours. We do not allow anyone to drop off chinchillas at our rescue. We will make arrangements with you to pick up the chinchilla at your residence (which, of course, makes it much easier for you). We ask that you tell us any information you know about the chinchilla, i.e. past and current health, age, gender and where you acquired the chinchilla (pet store/breeder/shelter).
It does not matter to us how old a chin is or whether they are male or female, etc., but we would like to have basic knowledge of the chins history so we can better address any special needs they may have. Also, please tell us the town and state you are located in.
We opened our home to help chinchillas in need in 2003 and as of 2010 we have rescued, cared for and fallen in love with 288 chinchillas!
All of the chinchillas we rescue stay here with us until a forever home can be found. Because of this, there are times when we just simply do not have any more openings for new residents. Even though our rescue is large, we can only care for the number of chinchillas we have space for. We hate to refuse anyone who contacts us for help and we make every effort possible to do what we can for them.
You may contact us by email and please indicate 'chinchilla' in subject line. We will usually be in touch within 48 hours or less.